Thank you for your interest in Tempie Jane. Because we take great pride in our unique, quality designs and in our customer service, our primary goal is to build a congenial, long-lasting, prosperous relationship with you.  By accessing and ordering from our site you are confirming that you agree to abide by the terms and conditions set forth below.

 

Products

All of our products are custom crafted in the United States. We take great pride in our products. Dimensions for our products are approximate. Sizes and colors may vary slightly due to the variation in natural materials and the craftsmanship of handmade products.

 

Pricing

All prices are subject to change without notice.

 

Ordering

Orders may be placed through the Tempie Jane website.

 

Backorders

In the event of an “Out of Stock” item, we will contact you and give you the option of keeping the order open until the specific item can be shipped or reselecting another item. No deliver charges will be charged for backordered items only.  Backorders less than $25 will automatically be canceled.

 

Repairs

If requested within thirty days of purchase order, we will drop ship repairs directly to customers for free.

 

Special Orders

Special orders and custom combinations are not returnable, exchangeable, or refundable. 

 

Payment Options

Visa, Master Card, Discover, or American Express will be charged upon shipment, A 2.5% convenience fee applies to all credit card payments.

 

Shipping and Handling

We ship via USPS unless otherwise specified.  Fees usually range from $5-40 depending on weight, insurance, and expediency.

 

Returned Goods

Returned items must be in re-sellable condition only.  We reserve the right to refuse any items that do not meet this requirement.  Returned items will not be credited to current or past invoices or outstanding balances.  All claims for returned goods or adjustments must be made within 14 days of receipt of the order.  No returns allowed without authorization.

 

Copyright
Unless otherwise indicated, all Tempie Jane materials, including, without limitation, the Tempie Jane logo, all designs, text, graphics, other files, and the selection and arrangement of, also termed the “look and feel,” are the proprietary and copyrighted property of Tempie Jane. You may electronically copy and print to hard copy portions of our website for the sole purpose of using materials it contains for information and non-commercial, personal use only. All reproduced material requires Tempie Jane copyright notice in the form of “© 2011-2014 Tempie Jane All Rights Reserved” to be displayed on the relevant page(s). Any other use of the materials in our website – including any commercial use, reproduction for purposes other than described above, modification, distribution, republication, display or performance – without the prior written permission of Tempie Jane is strictly prohibited.

 

Jurisdiction
The terms of this agreement will be governed by the laws of the State of {Georgia}. Each person who registers on this website consents irrevocably to personal jurisdiction in such courts with the respect to any matters and waives any defense of forum non conveniens. Furthermore, each person who registers on this website is deemed to have knowingly and voluntarily waived any right to a trial by jury in any case or controversy related to this agreement, our website or any services provided by Tempie Jane.

 

Assignment
The rights and obligations created for you under this agreement may not be assigned to any other party.

 

Force Majeure
Tempie Jane and any of its employees shall not be deemed to be in breach of this agreement for any delay or failure in performance caused by reasons out of its reasonable control, including acts of God or a public enemy; natural calamities; failure of a third party to perform; changes in the laws or regulations; actions of any civil, military or regulatory authority; power outage or other disruptions of communication methods or any other cause which would be out of the reasonable control of Tempie Jane.

 

Severance
In the event that one or more of the provisions of this agreement shall be found unenforceable, illegal or invalid, it shall not affect any other provisions of this agreement, and this agreement shall be construed as if the provision found to be unenforceable, illegal or invalid had never been contained in the agreement, or the unenforceable, illegal or invalid provision shall be construed, amended and/or reformed to be made enforceable, legal and valid.

 

Complete Understanding
These Terms and Conditions supersede any prior communication, representations, or agreements between you and Tempie Jane and constitute the complete and final agreement related to the use of our website or any services provided by Tempie Jane. 

 

Updated March 2021.